What is SEO?
A: Search engine optimization (SEO) is the practice of increasing the quantity and quality of traffic to your website through organic search engine results.
What is SEM?
A: Search engine marketing (SEM) is a form of Internet marketing that involves the promotion of websites by increasing their visibility in search engine results pages (SERPs) primarily through paid advertising.
What is ORM?
A: Online reputation management (ORM) is about improving or restoring your name or your brand’s good standing. This is by countering, weakening or eliminating the negative material found in the Internet – defeating it with more positive material to improving your credibility and customers’ trust in you.
How much do you charge for your services?
Our fees are published on our pricing page and include monthly plans as well as annual plans that provide substantial savings and a bigger ROI.
Can I cancel at any time?
For the best results we do ask for at least 90 days. Our policy does require a 7 day notice via telephone at (650) 837-0322 prior to your next bill date to confirm termination of service without further charges.
Are there any termination fees?
No, there are no termination fees. Our policy does require a 7 day notice via telephone at (650) 837-0322 prior to your next bill date to confirm termination of service without further charges.
What about Refunds?
We do not issue refunds for services that are rendered or for partial months. If there was a billing mistake, please get in touch with Customer Service via telephone at (650) 837-0322.
Can I change or upgrade my plan?
Yes, of course! We have many different options to save you money. Give our SEO Experts a call today for more information.
How do I pay?
With a credit card. That’s the only form of payment we accept. We don’t accept cashiers check or payments by check.
What is your retention rate?
Our company is built upon giving our clients confidence in the services we provide. We are committed to achieving the results that matter for the biggest ROI. We are proud to maintain a 98% portfolio retention rate, year on year.
What are your business hours?
Our offices are open Monday through Friday 7am to 4pm PST.
Do you have a guarantee?
Yes, we promise first page rankings within 30-90 days from your signup date or we work for free until you’re there. Let’s get started.
Of course! Our top-notch customer service team is available Monday through Friday, from 7:00 AM PST until 4:00 PM PST. Feel free to give us a call at (650) 837-0322